problemas connect,

Updated on 17 mayo, 2018 in General
2 on 23 febrero, 2018

habia estado trabajando bien con connect, actualice el programa y ahora aparece esto y no pone las marcas de registro.

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0 on 7 mayo, 2018

A mi me pasa igual.. he intentado de todo.. pero me da error y muestra el Connect pero sin el archivo y luego se cierra la aplicación

 

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0 on 17 mayo, 2018

Sigue estas instrucciones.

 

FOR ALL:
Make sure AI/CD are closed during these processes

 

PC

         Common steps for both AI and CD

  1. Uninstall Connect from Control Panel > Programs and Features
  2. Delete the following folders or files *IF THEY EXIST* (Some may not) Warning, user will probably need Admin access to delete some of these files.

*Folders*

C:\ProgramData\com.silhouetteamerica.Silhouette_Connect
C:\ProgramData\com.silhouetteamerica.Silhouette_Connect.license

C:\Users**USERNAME**\AppData\Roaming\com.silhouetteamerica.Silhouette_Connect
C:\Users**USERNAME**\AppData\Roaming\com.silhouetteamerica.Silhouette_Connect.license

C:\ProgramData\boost_interprocess

C:\Program Files\Silhouette America\Silhouette Connect

*Files*

C:\Windows\System32\aspx_cpi_lib64.dll
C:\Windows\System32\aspx_scpi_lib64.dll

(If on a 64-bit System) C:\Windows\SysWOW64\aspx_scpi_lib.dll

  1. Delete Adobe/Corel specific files as stated below

       If Using Adobe Illustrator

  1. Go to the following folder (ACTUAL PATH WILL VARY DEPENDING ON VERSION OF AI INSTALLED)

C:\Program Files\Adobe\ **ADOBE ILLUSTRATOR VERSION** \ Plugins \

  1. *Note* The folder that you need to delete here will depend on the version of Adobe Illustrator installed, but will be either

scp_cs4

scp_cs5

scp_cs6

scp_cc7

       If Using CorelDraw

  1. Go to the CorelDraw plugin folder (ACTUAL PATH WILL VARY DEPENDING ON VERSION INSTALLED, replace X7 with version installed, IE X6 or X5, etc..)

C:\Program Files\Corel\CorelDRAW Graphics Suite X7\Draw\GMS\

  1. Delete

Silhouette Connect.GMS (if exists)

 

Finally

Restart Computer and re-install

 

For Mac (Illustrator Only, CorelDRAW doesn’t run on Mac)

  1. Go to /Applications/ and delete Silhouette Connect
  2. Go to /Library/Application Support/ and delete the following folders

com.aspexsoftware.Silhouette_Connect

com.aspexsoftware.Silhouette_Connect.license

  1. Go to ~/Library/Preferences/ and delete the following folders

com.silhouetteamerica.Silhouette_Connect

  1. Go to Adobe app plug-ins folder (ACTUAL PATH WILL VARY DEPENDING ON VERSION INSTALLED)

/Applications/**Adobe Illustrator Version**/Plug-ins /

Delete folder Silhouette Connect (if exists)

  1. Re-install Silhouette Connect

 

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