RE: problema ejecutando software silhouette studio y connect

Hola! creo que voy a poder ayudarte. Escribí a silhouette, me respondieron muy bien y rápido. Ahora te lo transcribo.

Removing the Application:

  1. Restart the Computer
  2. Press [Windows]+R simultaneously on keyboard
    • [Windows] key is between [Ctrl] and [Alt]
  3. In Run window type control panel
  4. Press Enter
  5. Select the option for Programs > Programs and Features
  6. Select Silhouette Studio
  7. Select the option for Uninstall at the top of the list

Removing the Folders associated with Silhouette Studio:

  1. Press [Windows]+R simultaneously on keyboard
    • [Windows] key is between [Ctrl] and [Alt]
  2. In Run window type %programdata%
  3. Press Enter
  4. Delete the folders below, along with their associated sub-content
    • com.aspexsoftware.silhouette_studio.8
    • com.aspexsoftware.silhouette_studio.license
    • boost_interprocess​
  5. Press  [Windows]+R simultaneously on keyboard
    • [Windows] key is between [Ctrl] and [Alt]
  6. In Run window type %appdata%
  7. Press Enter
  8. Delete the folder below with its associated sub-content
    • com.aspexsoftware.silhouette_studio
    • com.aspexsoftware.silhouette_studio.helper
    • com.silhouettesoftware
  9. Empty the Recycle Bin
  10. Restart the computer

Re-installation:

  1. Download and install the latest version of Silhouette Studio from http://www.silhouetteamerica.com/software/silhouette-studio
  2. Open the Silhouette Studio software
  3. Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered.
  4. Recover any previously downloaded content as directed at http://www.silhouetteamerica.com/faq/solution/249
  5. Re-apply any License Keys as directed at http://www.silhouetteamerica.com/faq/solution/silhouette-studio-designer-edition-overview (if applicable)

O sea, tenés que desinstalar todo, no solo poner desinstalar programa, sino también borrar otras carpetas, y después volver a descargar e instalar.

En otra ocasión tuve problemas de nuevo, y también tuve que desinstalar y reinstalar el Illustrator

 

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